This is the Frequently Asked Questions
page for comments@flash.net.
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Checking or Changing Your Account Information
If you have any problems checking or changing your account information
at http://cat.flash.net please call
customer care 1800FLASH20 and they will assist with any account related
questions or changes you wish to make to your account information.
Please call or email customer care, custcare@flash.net
or 1800FLASH20 concerning any account related inquiry including pricing,
billing, or referal status inquiries.
Please call or email technical support, support@flash.net
or 1800FLASH34 concering any inquiry regarding support, setup, problems
regarding service or other support inquiries.
Please see http://www.flash.net/members/contact.html
for all email addresses and contacts for any type of inquiry.
Replies to autoresponder sent from comments@flash.net are simply for
your comments or suggestions only.
Please see http://pim.prodigy.net
for more information on Prodigy's Personal Instant Messaging software.
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"What will it cost to renew my account?"
Please see our current
pricelist for any pricing questions concerning your account type, add-ons,
packages, etc. and please call customer care at 1800FLASH20 with any pricing
or account related inquiries.
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"When does my account expire?" or "Did you receive my renewal?"
Please check the Customer Account
Toolbox for current account information.
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"Please remove me from any and all further FlashNet Mailings."
We feel it is important for us to be able to notify all subscribers of
any new products or services we may offer or of anything that may affect
their subscription and we reserve the right to send such notifications
to all subscribers. Please see http://www.flash.net/about/terms.html
"F. FlashNet may send any notification of new products or services to
our user database, in whole or in part, whenever we see fit. No exceptions
will apply. "
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"None of the above helps and/or I am having problems with
my account and need help!"
Please send support inquiries to support@flash.net
providing specific information concerning your operating system, dial up
access number, specific software being used, error message and/or specific
problem or question and you will receive a prompt response.