This is the Frequently Asked Questions page for comments@flash.net.


If you have any problems checking or changing your account information at http://cat.flash.net please call customer care 1800FLASH20 and they will assist with any account related questions or changes you wish to make to your account information. Please call or email customer care, custcare@flash.net or 1800FLASH20 concerning any account related inquiry including pricing, billing, or referal status inquiries.

Please call or email technical support, support@flash.net or 1800FLASH34 concering any inquiry regarding support, setup, problems regarding service or other support inquiries.

Please see http://www.flash.net/members/contact.html for all email addresses and contacts for any type of inquiry.

Replies to autoresponder sent from comments@flash.net are simply for your comments or suggestions only.

Please see http://pim.prodigy.net for more information on Prodigy's Personal Instant Messaging software. Please see our current pricelist for any pricing questions concerning your account type, add-ons, packages, etc. and please call customer care at 1800FLASH20 with any pricing or account related inquiries. Please check the Customer Account Toolbox for current account information. We feel it is important for us to be able to notify all subscribers of any new products or services we may offer or of anything that may affect their subscription and we reserve the right to send such notifications to all subscribers. Please see http://www.flash.net/about/terms.html

"F. FlashNet may send any notification of new products or services to our user database, in whole or in part, whenever we see fit. No exceptions will apply. "
 

Please send support inquiries to support@flash.net providing specific information concerning your operating system, dial up access number, specific software being used, error message and/or specific problem or question and you will receive a prompt response.