RPM Enterprises


Welcome to RPM's Online Service!

Here's where you get answers to your questions, such as:

  • Diagnosing difficult problems with your vehicle
  • Procedures for performing a specific repair on your vehicle.
  • The mechanic tells me I need some expensive repairs. What do you think?
  • Something seems to be wrong with my car. Is it a problem I need to fix?
  • Can you help me fix this problem myself?
  • No one seems to be able to fix my car. Do you have any suggestions?

How it Works

Here's how the Online Service works.

  1. Fill out the following form as completely as possible. The more information you submit, the better we will be able to help you.
  2. Fill in your payment information in the space provided.
  3. Your account will be charged $19.95, and we'll respond to you within 24-48 hours. We may request further information if it's necessary to complete a diagnosis.

Please fill out all of the questions below that apply to your situation.

1. Vehicle Description:

Production date (example 8/95 or Aug/95:
Vin Number (Can be found on drivers side dash near the windshield):
Make: (Example - Accura)
Model: (example - Legend)
Number of cylinders:
Engine size: (example: V-6, 3.2 liter-- may be found on emissionsticker under hood)
(if known)
Vehicle Emmission control Type:
(Check all that apply)
Federal/US/EPA
California/C.A.R.B
Type of fuel system:
Carburated   Fuel Injection
Type of fuel:
Gas
Diesel Alternative Fuel
Is Vehicle Turbocharged?
Yes
No
______
Transmission type:
3 Speed Automatic
4 Speed Automatic
Manual
Drive train:

Front Wheel Drive
Rear Wheel Drive
4 Wheel or All Wheel Drive

Vehicle mileage:
Primary type of driving:

2. How can we help?

THE PROBLEM:

Describe your car problem with all details and as completely as possible (200 words or less).
What do you think is the problem?
(Check all that apply.)
Starting
Electrical
Braking
Engine
Transmission
Steering
Suspension
Drivability
ClimateControl
CruiseControl
Noise
Vibration
Other
How long has this been occurring?
Did a specific event trigger the problem?
If yes, what event?
How often does the problem occur?
This problem usually occurs when the engine is:
Do outside temperatures affect the problem?
Describe the DRIVING conditions when the problem occurs.
(100 words or less.)
Under what TRAFFIC conditions does the problem usually occur?
(Check all that apply.)
In/AroundTown
Off-Road
Highways
Anytime
Were any warning lights on? Which one(s)?
Additional comments:
(120 words or less)

REPAIRS:

What repairs have been done or attempted for this problem so far?
(100 words or less.)
Who will be doing the repairs?

3. Contacting You

Your Name:
Email address:
(For sending the response, or contacting you for more information. e.g.joe@mci.com)
Enter phone number here, including country code if other than USA:
(e.g., 206.555.1234)
What is the best time to call if needed?
Please list your fax number (if available, including country code if other than USA) and addressee (e.g. 206.555.1234/John or Jane Brown).

Required Information

We must have the following information in order to process your request.

Please Enter Your Payment Information Here

Payment Method:

    American Express
    Visa
    Master Card

Account number:
(e.g., 0000-0000-0000-0000)

Expiration date:
(e.g., mm/yy)

Name on the account:

Which search engine did you use to find us?
Alta Vista
Metacrawler
Yahoo
Excite
Lycos
If other, please specify: